450: Root cause analyses acc. to 5Why and Ishikawa


1 day


  • Determination and description of 5M influences in an Ishikawa diagram (fishbone resp. root cause – effect – diagram)
  • Methodology of Ishikawa diagrams
  • 5Why questioning technique in delimitation to brainstorming
  • Identification of root causes by means of 5Why and/or Ishikawa

LernzieleLearning outcome:

  • Overview of methods to identify root causes
  • Insight in the identification of root causes; distinction of failure effect versus root cause

Zielgruppe Target group:

Employees in process groups, Quality and Project Manager, process  owner and auditors

Preis Price:

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