ISO 9001:2015 – Focus on the customer

Easier and clearer: the new standard ISO 9001:2015. It is structured by implementing the so-called 'High Level Structure'. As a result, it is much easier for your employees to implement and use. It is enhanced with modern management approaches such as stakeholder analysis, process approach, risk management, leadership and documented information.

  • ... react to current market requirements.
  • ... show that your QM is efficient, secure and state-of-the-art.
  • ... use the latest management methods.

The greatest challenge for most companies at the moment: A complex and dynamic environment as well as increasing customer requirements. This requires great flexibility - including in quality management. A new feature is the explicit use of risk-based thinking in ISO 9001:2015, which is greater oriented than ever before towards customers and interested parties.

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