1 day
Lessons Learned (QMH-150)
Duration:
Topics:
- Definition of lessons learned
- Documentation and structuring of lessons learned
- Knowledge management
- Resources for lessons learned
- Communication of lessons learned
Learning outcome:
- Overview on the question what lessons learned are and how they can be identified and used
- Insight in knowledge management
- Overview on how lessons learned can be structured and communicated
Target group:
Quality Representatives and Manager, SQM, Plant QM, internal and external auditors, members of improvement teams, experts