Description

Lessons Learned (QMH-150)

Duration:

1 day

Topics:

  • Definition of lessons learned
  • Documentation and structuring of lessons learned
  • Knowledge management
  • Resources for lessons learned
  • Communication of lessons learned

Learning outcome:

  • Overview on the question what lessons learned are and how they can be identified and used
  • Insight in knowledge management
  • Overview on how lessons learned can be structured and communicated

Target Group:

Quality Representatives and Manager, SQM, Plant QM, internal and external auditors, members of improvement teams, experts

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