1 day
Process Management (QMH-140)
Duration:
Topics:
- Project and process management
- Process documentation
- The turtle model in process management
- Process-oriented approach
- Process and data analysis
- Key indicators of processes
- Implementation and optimization of processes
- Team moderation and process communication
Learning outcome:
- Overview on the process-oriented approach
- Insight, how methods for process analyses and optimization can be used and how the process management might be improved
- Insight in the opportunities to transfer the ‘lessons learned’ to future tasks
Target group:
Quality Representatives and Manager, SQM, Plant QM, internal and external auditors, members of improvement teams, experts