Description

Process Management (QMH-140)

Duration:

1 day

Topics:

  • Project and process management
  • Process documentation
  • The turtle model in process management
  • Process-oriented approach
  • Process and data analysis
  • Key indicators of processes
  • Implementation and optimization of processes
  • Team moderation and process communication

Learning outcome:

  • Overview on the process-oriented approach
  • Insight, how methods for process analyses and optimization can be used and how the process management might be improved
  • Insight in the opportunities to transfer the ‘lessons learned’  to future tasks

Target group:

Quality Representatives and Manager, SQM, Plant QM, internal and external auditors, members of improvement teams, experts

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